Privacy Policy
Last Updated: January 17, 2025
Introduction
A Kong Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal identification information (name, date of birth, passport details)
- Contact information (email address, phone number, physical address)
- Travel preferences and special requirements
- Payment information (processed securely through third-party providers)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our travel services
- Communicate with you about bookings, updates, and offers
- Analyze usage patterns to improve our website and services
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We may share your information with:
- Third-party service providers who assist in delivering our services (hotels, guides, transportation)
- Law enforcement or regulatory authorities when required by law
- Business partners in the event of a merger, acquisition, or asset sale
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request transfer of your data to another service
- Object to our processing of your personal information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information, please see our Cookie Policy.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using our services, you consent to the transfer of information to Vietnam and other countries where we operate.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
A Kong Travel
Hanoi, Vietnam
Email: hello@akongtravel.com
Phone: +84-89-824-43-53